Add a listing
Add a listing

Privacy Policy

1. Introduction

This privacy policy explains how we collect, use, protect, and share your personal information when you use our website or services (“Hunting Portal”). Our goal is to be transparent about the data we collect and to respect your privacy rights. We comply with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection, Brazil’s LGPD, South Africa’s Protection of Personal Information Act (POPIA) and relevant U.S. state laws. The policy applies whether you are a visitor, registered user, or customer.

2. Data We Collect

We collect information in two main ways:

2.1 Data You Provide Directly
When you sign up for an account, subscribe to newsletters or purchase products/services, you may provide:

  • Contact details (first name, last name, email address, postal address, phone number, and billing/shipping information).
  • Account credentials (username, password).
  • Payment information (credit/debit card or bank details) processed through third‑party payment processors.
  • Any information you submit through contact forms, surveys, or support requests.

Providing this data is voluntary, but if you decline to supply required fields, we may be unable to provide certain services.

2.2 Data Collected Automatically
We use cookies and similar technologies to collect information automatically when you access our site:

  • IP address, browser type, and operating system.
  • Usage data, such as pages visited, actions taken, and referral/exit URLs.
  • Unique identifiers (e.g., Google Advertising ID or Apple IDFA) and approximate geolocation data.
  • Aggregated statistics from analytics services (e.g., Fathom Analytics) that help us understand how the site is used.
  • Some of this data may be collected by third‑party services that operate on our behalf, as explained below.

3. How We Use Your Data

We process personal data for the following purposes:

  • Providing services: To create and maintain user accounts; deliver products and services; manage orders and payments; and communicate with users about their purchases.
  • Customer support: To respond to inquiries, requests or complaints.
  • Analytics and improvement: To analyse site traffic and usage to improve functionality, fix problems and develop new features.
  • Marketing and communications: To send newsletters, product updates, or promotional materials (you can opt out at any time). We may use services like ConvertKit and OneSignal to manage communications.
  • Payment processing: To process transactions using third‑party providers such as Stripe; we do not store your full payment details.
  • Compliance and security: To meet legal obligations, prevent fraud or misuse, and protect our rights, property, and safety.

We will not sell your personal data. We only share data with third‑party processors that assist us in providing our services (hosting providers, analytics providers, email delivery services, payment processors, etc.).

4. Legal Bases for Processing

Where required by law, we only process personal data when one of the following bases applies:

  • Your consent (e.g., marketing communications).
  • To perform a contract with you (e.g., delivering a purchased product).
  • To comply with legal obligations (e.g., tax or accounting records).

Our legitimate interests, provided they are not overridden by your rights (e.g., preventing fraud).

5. Cookies and Tracking Technologies

We use technical and functional cookies necessary for the operation of our service, and optional cookies for analytics and marketing purposes. You can manage cookie preferences through your browser settings or our cookie banner (see our separate cookie policy for details).

6. International Transfers

Our servers and many of our third‑party providers are located in different countries (e.g., Canada, the EU, or the U.S.). If you access our services from outside these regions, your data may be transferred to, stored, and processed in countries that may not have the same level of data protection as in your jurisdiction. We rely on contractual safeguards or adequacy decisions to protect these transfers.

7. Data Security

We implement technical and organisational measures to safeguard personal data against unauthorised access, disclosure or loss, such as encryption, secure hosting and access controls. Only authorised personnel and trusted third‑party service providers have access to personal data.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described above, comply with legal obligations, or resolve disputes. For example, transaction records may be kept for tax and accounting requirements for a specified period. If you request deletion of your account, we will erase your personal data unless retention is required by law or legitimate interests.

9. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or update your personal information.
  • Withdraw consent or object to certain processing activities.
  • Request deletion (“right to be forgotten”).
  • Restrict processing or request data portability.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with a supervisory authority.

EU/EEA and Switzerland

European and Swiss users can exercise rights under GDPR and Swiss law, such as access, rectification, erasure, restriction, portability, and objection.

Brazil

Brazilian users have rights under the LGPD to confirm processing, access, correct inaccurate information, request anonymisation or deletion, and obtain information about data sharing.

United States

Depending on your state of residence, you may have rights to access, correct, delete or opt out of the sale or sharing of personal information. We do not sell or share personal data for targeted advertising purposes.

South Africa

Under the Protection of Personal Information Act, South African users may request access to personal data and demand correction or deletion of inaccurate or excessive information.

To exercise any of these rights, please contact us using the details in Section 12.

10. Children’s Privacy

Our services are not directed to children under the age required by local law (13 in most jurisdictions). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us so we can remove it.

11. Changes to this Policy

We may update this privacy policy from time to time to reflect legal or operational changes. We will notify you of any material changes and indicate the effective date. Continued use of our services after a change signifies acceptance of the updated policy.

12. Contact

If you have questions about this policy or wish to exercise your rights, please contact:

Hunting Portal Ltd
9805 Horton Road SW, Calgary, AB, Canada T2V 2X5
Email: hello@huntingportal.com