Terms and Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Hunting Portal website and any services, products or digital content provided through it. By accessing or using the service, you agree to be bound by these Terms and any additional policies referenced herein. If you do not agree, you must stop using the service.
The service is provided by Hunting Portal Ltd, 9805 Horton Road SW, Calgary, AB, Canada T2V 2X5.
2. Definitions
- Application / Hunting Portal: the website and related services enabling users to access our products and content.
- Product: any goods or services offered through the portal (e.g., physical gear, digital products, subscriptions).
- User / You: any person or entity using the site, whether as a consumer or business user.
- Consumer: a user qualifying as such under applicable law.
- Digital Product: content supplied in digital form or a service for creating, processing or sharing digital data.
3. Eligibility and Acceptable Use
You must be at least the age of majority in your jurisdiction and have the legal capacity to enter a contract. You may not use the service if you are located in a country subject to Canadian, U.S. or international embargoes or sanctions, or if you appear on any sanctioned-persons list. You agree to use the service lawfully and not to violate the rights of others or interfere with the service’s operation.
4. Account Registration
Certain features require creating an account. You must provide complete and accurate information and keep it up to date. You are responsible for safeguarding your login credentials and for any activities under your account. Inform us immediately if you suspect unauthorised access.
5. Account Termination
You may close your account at any time by contacting us. We reserve the right to suspend or delete accounts that are inactive, violate these Terms or applicable laws, or are deemed offensive or inappropriate. Suspension or deletion does not entitle users to compensation and does not exempt them from paying any outstanding fees.
6. Content Ownership and Intellectual Property
Unless otherwise stated, all content on Hunting Portal—including text, images, logos, trademarks and software—is owned by us or our licensors. You may not copy, reproduce, distribute, sell or exploit any portion of the service without our written permission, except for personal, non-commercial use in compliance with copyright notices and these Terms. Access to third-party content via our site does not imply endorsement; we are not responsible for third-party content.
7. Purchases
7.1 Product Descriptions and Availability
We endeavour to describe products accurately; however, colours, dimensions or other characteristics may appear differently on different devices. Product availability, pricing and features may change. The actual characteristics and price will be displayed during the purchase process.
7.2 Pricing and Payment
Prices may be shown inclusive or exclusive of taxes and other fees depending on your location. You are responsible for any additional charges (e.g., customs duties). Payments are processed through third-party providers (e.g., Stripe); we do not store full payment details. If your payment cannot be processed, we may cancel the order and seek damages.
7.3 Ordering and Contract Formation
By submitting an order, you enter into a binding contract to purchase the selected products or services. After placing your order, you will receive a confirmation. We reserve the right to refuse orders—for example, if products are out of stock or payment cannot be authorised.
7.4 Delivery of Goods
We deliver to the address you provide. You must verify delivery details and report any anomalies promptly. Delivery times are shown during checkout. We are not responsible for delays or errors due to inaccurate information. If goods are returned because you did not collect them, you may be charged for redelivery.
7.5 Delivery of Digital Content
Digital products are delivered via download or streaming. You must have suitable hardware and software to access them. Download availability may be limited in time or to specific devices.
7.6 Performance of Services
If you purchase a service (e.g., subscriptions or bookings), it will be performed within the timeframe specified during purchase.
8. Subscriptions
Subscriptions provide ongoing or periodic access to a product or service. Paid subscriptions start upon receipt of payment and continue unless cancelled. You must pay recurring fees on time to avoid service interruption. You may cancel at any time by providing notice; cancellation takes effect 30 days after we receive the notice. We may require certain personal data to provide subscription services.
9. User Rights
9.1 Right of Withdrawal / Cancellation (EU and UK)
If you are a consumer in the EU or UK, you may withdraw from a distance contract within 14 days for goods or services, without giving a reason. For goods, the period runs from the day you or a nominated third party receives the goods; for services or digital content not supplied on a tangible medium, it runs from the contract date. To exercise the right, notify us via our contact details and return goods unused and undamaged. We will refund payments within 14 days of receiving your withdrawal request and, for goods, after we receive the returned items. You are responsible for return shipping costs.
If you request services to begin during the withdrawal period, you must pay for the portion performed before withdrawal. Exceptions may apply for digital content that has already been delivered.
9.2 UK “Right to Cancel”
UK consumers have a similar right to cancel, following the same timelines and conditions as above.
9.3 Brazil “Right of Regret”
Brazilian consumers may cancel a contract within seven (7) days of the contract date or receipt of goods/services. Notify us within this period and return goods in their original condition; we will refund your payment. Return shipping costs are borne by the owner.
9.4 Money‑Back Guarantee
We also offer a voluntary money‑back guarantee: if you are unsatisfied with a product or service, you may cancel and request a refund within 15 days of delivery or service start. Goods must be returned unused and in original packaging, and services will be terminated upon refund. This guarantee does not affect statutory rights.
9.5 Guarantees and Warranties
Under EU law, goods and digital products have a statutory conformity guarantee for at least two years. Consumers in the United Kingdom have a right to receive goods conforming to the contract. Brazilian consumers have a legal guarantee period: 30 days for non‑durable goods/services and 90 days for durable goods/services.
10. Liability and Indemnification
10.1 Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental or consequential damages, loss of profits, data or goodwill, unauthorised access, interruptions, viruses or errors, or third-party conduct. We do not guarantee that the service will be error‑free, uninterrupted or meet your requirements. In jurisdictions where certain warranties cannot be excluded (e.g., Australian Consumer Law), our liability is limited to re‑performing the service or resupplying goods.
10.2 User Indemnification
You agree to indemnify and hold us and our affiliates harmless from claims, damages, liabilities and expenses arising from your use of the service, violation of these Terms or third-party rights, unlawful content you submit, willful misconduct or breaches of law.
11. Service Interruption and Reselling
We may interrupt the service for maintenance, updates or force‑majeure events. We may discontinue the service, but will cooperate with users to recover their data and, where required by law, provide compensation. You may not resell or exploit the service without our prior written consent.
12. Changes to Terms
We may modify these Terms at any time. We will inform you of changes, which take effect from the date communicated. Continued use of the service after changes signals acceptance. If you do not agree, stop using the service.
13. Assignment
We may transfer our rights and obligations under these Terms to another entity, taking legitimate interests into account. Users may not transfer their rights or obligations without our written consent.
14. Communications
All notices or communications regarding these Terms should be sent via the contact details provided in Section 18.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in force. In the EU, parties will replace invalid provisions with valid ones reflecting the original purpose.
16. Governing Law and Jurisdiction
These Terms are governed by the law of the place where the owner is based (Alberta, Canada). However, if your national law offers higher consumer protection standards, those provisions prevail. Swiss law applies to Swiss consumers, and Brazilian law applies to Brazilian consumers in contracts concluded in Brazil. Disputes shall be resolved in the courts of the owner’s domicile, except for consumers in Europe or Brazil, who may bring actions in their home country.
17. Dispute Resolution
We encourage amicable resolution of disputes. Please contact us with a brief description of your complaint; we will respond within two days. European consumers may also use the European Commission’s online dispute-resolution platform.
18. Contact
For questions about these Terms, to exercise your rights or to send legal notices, contact:
Hunting Portal Ltd
9805 Horton Road SW
Calgary, AB, Canada T2V 2X5
Email: hello@huntingportal.com